English That Works can customize the following training programs to meet the unique needs of individual organizations.

Oral Communication

American English Pronunciation:
Accent Improvement (30 hours)

Effective English pronunciation is more than just the sounds one is able to produce. Rate of speech, pauses, emphasized words, and pitch also play a major role in how well we understand a speaker. This course increases the comprehensibility, effectiveness, and self-confidence of participants as English language speakers. It also heightens their understanding of spoken American English, thus improving their verbal interactions with native speaking co-workers and supervisors.

Effective Conversation Skills:
From Beginning to End (1 day)

In today’s business world, interpersonal communication skills often mean the difference between being technically proficient at one’s job and being perceived as an effective team member and colleague. Increase your professional visibility and credibility by discovering how to take responsibility for the success of your interactions with others.

Moderating Successful Meetings (2 days)

How many times have you walked out of a meeting feeling that you wasted your time? Or, how many times did you feel that, as chairperson, you failed in achieving the objectives of your agenda? This training focuses on structuring, organizing, and conducting effective meetings.

Powerful Presentations (2 days)

Presenting in front of a group is a daunting task for many people. But, knowing how to do it can make the acquisition of an important account, the success of an important sales plan, or the positive outcome of critical negotiations.

Speaking Solutions: Effective Business Communication for Multinational Employees (3 days)

How you present yourself and your ideas and the ways in which you interact with others play a major role in how others perceive you and how effective you are at work. In order to foster productive relationships and get your ideas across, it is essential that you communicate clearly and confidently. Gain effective and assertive conversation, meeting, and oral presentation skills, enhance your active listening and questioning skills, and increase your understanding and usage of important business phrases and idioms.

Written Communication

Essential Writing Skills
for Multinationals (2 days)

Our writing represents us and can play a major role in how successful we are in our business interactions. An organized, clear, grammatically correct document communicates our message; errors in grammar, style, format, and usage distract the reader and hinder our efforts to get our point across. Improve both the fluency and accuracy of business writing by applying the principles and skills for successful written communication.

Cultural Awareness

Cross Cultural Skills (2 days)

In the present-day United States, most businesses hire qualified employees from culturally diverse backgrounds. Frequently, differences in cultural attitudes, reactions, and expectations create conflicts and delay achievement of goals. Both native and non-native speakers of English can benefit from understanding the cultural barriers of communication, how to spot them, and how to deal with them. Attending this workshop will promote mutual respect and communication, thereby enhancing productivity.

Providing Training for Individuals
from Other Cultures (1/2 day)

As trainers and HR Directors, we need to plan and deliver training that meets the needs of all our clients. When individuals who speak English as their second language are in attendance, we may need to make adjustments so that these individuals have the same opportunity to participate and be successful as other trainees. By identifying areas where miscommunication and discomfort can occur and where we can make changes to improve our training design and delivery, we can interact confidently, appropriately, responsively, and effectively across cultures.

For Manufacturing and Service Organizations

Job Focused Communication Skills
(24 hours in 1 - 2 hr. sessions)

The ability to ask for what you need, explain what you do, and understand and respond to what you hear is of utmost importance to job success. Participants will increase their self-confidence and improve their proficiency in speaking and listening through the demonstration and practice of essential job related communication skills. We recommend customizing the curriculum to include workplace vocabulary, forms, and safety issues relevant to the organization’s job site.